Last updated on 2026-08-13
In short
- No account, no password, no tracking cookie.
- Your photo is deleted automatically: 24 hours if you do not pay, 7 days after payment.
- We never see your card details. Stripe handles the payment.
- Your photo is processed on a server located in the United States. See below.
What we collect
We do not ask for your name, address, date of birth or any identity document.
- The photo you send, and the file our engine produces from it.
- The document you selected and your display language.
- Your email address, only if you pay, and only to send you the download link.
- The amount, currency and status of your order.
Why, and on what legal basis
| Preparing your photo | Performance of the contract you asked for |
|---|---|
| Sending the download link | Performance of the contract |
| Keeping the order record | Legal obligation (accounting) |
| Protecting the service against abuse | Legitimate interest |
Where your data is processed
Your files and order records are stored by Supabase in the European Union (Ireland, eu-west-1).
The image engine that prepares your photo runs on Google Cloud Run in the United States (us-central1). Your photo is therefore transferred outside the European Union for a few seconds while it is being prepared. The engine keeps no copy and writes no log containing your image: it receives the file, returns the result, and forgets it. The transfer relies on the European Commission Standard Contractual Clauses signed with Google.
How long we keep it
Deletion runs automatically every hour. It is not a manual promise.
| Photo, preview and print-ready file, unpaid | 24 hours, then deleted from storage |
|---|---|
| Photo, preview and print-ready file, paid | 7 days from payment, then deleted |
| Download link | Expires with the files |
| Order record (amount, currency, status) | 10 years — accounting obligation |
| Your email address | Erased from our records after 13 months |
| Job record once the files are gone | 30 days |
Who else is involved
| Supabase | Hosting, database and file storage — European Union |
|---|---|
| Google Cloud Run | Image processing — United States |
| Vercel | Hosting of this website |
| Stripe | Payment. We never receive your card details |
| Brevo | Sending the download email |
Cookies and local storage
We set no advertising or analytics cookie, and there is nothing to consent to.
Your document choice is kept in your browser for the duration of the tab only, so you do not lose it between two screens. It never leaves your device.
Your rights
You may ask for access to your data, its correction or its erasure, and object to its processing.
In practice, an unpaid photo disappears on its own within 24 hours, so there is usually nothing left to erase by the time you ask.
You may also lodge a complaint with your national data protection authority.
Contact us
BTCPAYOFF LTD — Companies House (England and Wales) n° 16533063
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ